Back/Mid Office Panel

Overview

Travel Agent Back Office System
  • A travel management system and so much more, ONTRA® Mid/Back office is the right solution designed specifically for the needs of the travel industry for travel managers as a reporting tool and for travel agents as the easiest way to work on daily operations. The solution manages customer and suppliers database and profiles.

    If you run a business in the travel industry, you know just how competitive the market can be - and if you want to keep your company afloat, it's essential to find ways to improve efficiency and accuracy in your mid and back office systems software.

    This software automates the administrative functions of your office, collecting bookings and integrating the entire workflow, so you don't have to worry about the management side of things. Instead, you can focus on what's important: providing the best customer service possible, keeping costs down and ensuring your company stands out from the crowd.

The Features of OnTra Mid/Back Office Panel are:

Travel Agency Back Office Software
  • Salient Features of OnTra Accounting includes

    • Centralized processing and settlement of bookings from multiple sources
    • Order tracking through booking queues processing.
    • Travel desk / Front desk / Call center interface
    • Security and role configuration
    • MIS and analytical reports to get operational view
    • Consolidator Management through private DB
GDS System

GDS

  • GDS/Supplier based markup/discounts
  • The routing of transaction of various different sources of inventory like GDS,LCC,consolidator etc.
  • Supplier based caching rules for less hits to GDS
  • A parallel cryptic command based interface within the UI, wherever supported by the GDS.
  • Enabling or disabling specific airline to be displayed

SMS/Mailer alert options

SMS/Mailer Services
  • Alerts can be generated on
  • New reservation
  • Payment -success,failure,refund
  • On demand mailer-customized
  • Up-selling
Security

Security

  • Role wise authorization
  • Audit trails
  • Logs

Content Management

Content Management Services
  • RSS feeds
  • External map based integration
  • Destination Content/City Guides
  • Static Package Management
  • Review and rating integration from social sites